Aaron M. Haze

Professional Summary

CompTIA A+ certified IT support candidate with an A.S. in Computer Information Technology from State College of Florida (December 2026) and acceptance into the B.A.S. program in Information Systems Technology at Florida SouthWestern State College, starting January 2027. Hands-on experience with enterprise data migrations, PGP encryption, and RSA authentication, backed by more than ten years in regulated, deadline-driven environments, including customer-facing roles. Skilled at troubleshooting, clear documentation, and explaining technical issues to non-technical users.

Technical Experience

Migration Specialist

Wells Fargo • 2014 – 2015

• Supported enterprise financial account migrations that required strict data integrity, security, and accuracy.
• Used PGP encryption and RSA authentication to secure data transmission and user access.
• Monitored migration jobs, logs, and error reports, troubleshooting issues during live and batch migrations.
• Worked with infrastructure, application, and security teams on system migrations and transmission updates.

Professional Experience

Customer Service Representative

Good News Pest Solutions • 2026 – Present

• Resolve customer inquiries, scheduling requests, and service issues using CRM and scheduling platforms.
• Maintain accurate customer records, service documentation, and billing information.
• Coordinate solutions among customers, technicians, and management.

Deli Clerk

Publix Super Markets, Venice, FL • 2022 – 2026

• Delivered consistent customer service in a fast-paced, high-volume environment.
• Recognized as an Eligible Publix Management Candidate for leadership potential and performance.

Licensed Loan Officer Assistant

Academy Mortgage, Sarasota, FL • 2022

• Processed confidential financial documentation while meeting accuracy and compliance requirements.
• Managed electronic records and workflow systems under tight deadlines.

Licensed Loan Specialist

M/I Homes, Sarasota, FL • 2019 – 2021

• Handled sensitive borrower data in line with compliance standards and data-privacy requirements.
• Resolved documentation issues and maintained data quality across the loan process.

Transaction Coordinator

Cornerstone Home Lending, Sarasota, FL • 2015 – 2019

• Coordinated loan files from application through closing, managing documentation and deadlines.
• Reviewed income, asset, credit, and property documentation for completeness and accuracy.

Education

Florida SouthWestern State College

B.A.S., Information Systems Technology • Accepted, starting January 2027

State College of Florida

A.S., Computer Information Technology • December 2026

Metropolitan State University

B.A., History • 2007

Front Range Community College

A.A., Journalism • 1997